3. Creation of a Pleasant Working Environment

Creation of a Pleasant Working Environment

The KADOKAWA Group observes local laws, regulations, and labor standards in the countries and regions in which we do business, and we respect the human rights of our employees. We also do not approve forced labor or child labor (*1). We believe that it is essential to our Group business activities to have an environment where workplace discrimination, prejudice, and harassment are prohibited, and where employees mutually recognize each other’s diverse personalities and can freely demonstrate their creativity.

The KADOKAWA Group is involved in a variety of initiatives to create an environment that is easier for employees to work in, with the establishment of fairness and appropriate work environment being a prerequisite.
We will remain committed to effective collaboration with many different stakeholders, such as employees, stockholders, business partners, customers, creditors and communities, and make it work to the benefit of employees. We also give consideration to business partners.

*1 Excluding duties where child labor is deemed necessary due to the nature of work (singers, child actors, etc.) within the scope of local laws and regulations.

Driving Work Style Reforms

KADOKAWA introduces "workplace choice" (a system for employees to choose their workplace) to facilitate autonomous work styles free from the constraints of time and place.

Since 2019, we have encouraged Activity Based Working (ABW) and pursued and achieved workstyles for employees to, in accordance with their jobs and lifestyles, choose themselves where to work, free from constraints of time and place. The establishment of an environment for telecommuting enabled us to adapt to the impact of COVID-19 at an early stage. On average, more than 70% of our workforce telecommute and telecommuting has taken root as one option available for employees.

Meanwhile, adapting our workstyles to the COVID pandemic led us to realize that the optimal workplace will differ depending on job, lifestyle and life stage. Some employees prefer the privacy and mental advantages of telecommuting. Others prefer working at an office to handle many different jobs more efficiently.

This led to the establishment of "workplace choice", a new system for each employee to choose his/her workplace from either "mainly office" or "mainly telecommuting" with the aim of respecting and supporting employees’ workstyles. The system was introduced in April 2023.

In line with the system, KADOKAWA helps employees work in a way that allows them to demonstrate their creativity. For example, all of our offices have been renovated in terms of layout and an environment has been built for employees to, whenever they go to the office, readily bring together coworkers and work efficiently as a team. In addition, employees who choose to mainly telecommute may receive financial support to build an environment for working at home.

Guest lounge, department meeting rooms and work desks in a KADOKAWA office

  • Guest lounge
    Guest lounge
  • department meeting rooms
    department meeting rooms
  • work desks
    work desks
Establishment of a Remote Work Environment

We have strengthened various systems and supports to realize a comfortable work environment for remote work.

Examples of Systems and Supports

  • Grant to establish an at-home work environment / Work-from-home allowance
  • Distribution of personal computers and iPhones
  • Establishment of a VPN (Virtual Private Network) that can be used by all employees
  • Introduction of proofreading tablets for editors
  • Communication training
  • Welfare subsidies are granted to social gatherings aimed at promoting ties among departments
  • Introduction (*2) of communication tools suitable for remote work and thorough utilization support
  • Proofreading tablet for editors
  • ©Yoji Kikumoto Kadokawa Connected, Motoko Watanabe Kadokawa Connected, Minori Kambe 2021

  • *2 Slack has been introduced to 27 companies in the KADOKAWA Group as a standard Group communication tool (as of June 2022).

    KADOKAWA Connected, which promotes digital transformation across the entire KADOKAWA Group, was awarded the Japan Slack Spotlight Award, having been praised for its methods for spreading Slack with a four-column manga, entitled ICT Tsuuru Tettei Katsuyo Manga (“Manga for the Thorough Utilization of Information and Communication Technology Tools”).

Related links

System to Support Diverse Work Styles

KADOKAWA has established a working from home system, childcare systems, nursing care systems, and a variety of other benefit programs and leave systems to support the various working styles of employees. We also conduct the Organizational Condition Survey, an investigation into employee satisfaction and sense of burden, to discover internal issues and verify the benefits of our systems. The results of this survey are used for company-wide feedback and in examinations of internal policies.

Benefit Programs

We have introduced benefit programs centered around learning, supporting, and protecting, which also provides leisure time support.



● System for one-off payment for obtaining qualifications
As a measure for supporting employees' independent-minded learning and autonomous career formation, we give incentives to employees who pass a qualification that leads to their career formation to support their motivation for "learning."

● N Prep School Free Course ID Issuance Service
We offer opportunities to study programming and web design as a policy to support employee learning.


● Childbirth Gift
We offer a monetary gift corresponding to the number of children to support parents who are raising children and working at the same time.

● Nursery Allowance System
We offer a monthly allowance to employees with children in the elementary school age or younger and before entering the junior high school.

● Baby Sitter User Support
We support the use of babysitter dispatch services for employees with children who are in their third year at elementary school or younger.


● Collective Three Major Diseases Security Insurance
Employees are insured for a one-off payment of 1 million yen to be paid if they fall to one of the three major diseases (specified cancers, acute myocardial infarction, and stroke) without a co-payment burden (all insurance premiums are paid by the company).

● Subsidization system for brain checkup (brain dock) expenses
40-year old employees or over are subsidized to a maximum 50 thousand yen to cover their co-payment for a checkup once every two years.

[Leisure and others]

● Subscription Allowance
We support the fees for entertainment subscription services (services that allow users to use content for a certain period of time at a fixed price) that employees are enrolled in as a policy for supporting employees' creative ideas.

● Grant to establish an at-home work environment / Work-from-home allowance
If an employee chooses to mainly telecommute, he or she may receive a Grant to establish an at-home work environment. Even if the employee chooses to mainly work at the office, he or she may receive a Work-from-home allowance by telecommuting.

● Employee Stockholding Association
We established the Employee Stockholding Association as one of our offered benefits, offering incentive pay for the purchase of stocks.

Leave System

We have introduced a leave system that each employee can utilize to meet their lifestyle, including for childcare and nursing care.


● Leave for Pregnancy, Birth, and Childcare
We have set up pregnancy leave, leave for doctor's visits, pre- and post-child birth leave, and childcare leave.

Childcare Leave Taken at KADOKAWA Group (April 1, 2022, to March 31, 2023)

  Male Female
(parent company
30 28
taking leave
8 26
Percentage of
employees taking
childcare leave
26% 92%
Rate of return from
childcare leave
- 100%
Turnover ratio after
taking childcare leave
- 0%
Domestic group
98 87
taking leave
25 83
Percentage of
employees taking
childcare leave
25% 95%
Rate of return from
childcare leave
- 100%
Turnover ratio after
taking childcare leave
- 2%

*Percentage figures are rounded off to whole numbers.

● Family Care Leave
Employees caring for family members in need of care can take five to ten days leave annually depending on the number of family members in need of care. They can also work fewer hours and take nursing care leave.

● Childcare Leave for Sick or Injured Children
We offer five to ten days of leave annually depending on the number of children to employees with children who haven’t yet entered elementary school.

● F leave
F leave can be taken if a female employee has much difficulty to work due to reasons such as menstruation and other health problems unique to women.

● Volunteer Leave
Employees can take leave with the goal of participating in volunteer activities.

Employee Satisfaction Survey

We also conduct the annual Organizational Condition Survey, an investigation into employee satisfaction and sense of burden. This is used to discover internal issues and verify the benefits of our systems, and the results are used for company-wide feedback and examining internal policies.
In our survey conducted in January 2021, employee satisfaction was high on the whole and sense of burden was low compared to data from other companies. We moved forward with implementing policies towards further score improvements for some of the areas with relatively low scores and areas that correlate highly with satisfaction regardless of scores.

Occupational Safety & Health Management

In addition to establishing a health committee and a long working hours prevention office to protect the health and safety of our employees, KADOKAWA also set up consultation and internal reporting hotlines.

Establishment of a Health Committee

A health committee, organized by industrial physicians and employees, meets once a month, conveys employee requests to the company with meeting minutes opened internally. Industrial physicians in the health care office periodically issues "Health Care Office Correspondence", information about occupational health, and the industrial physicians also visit workplaces on a regular basis.

The Health Care Office Correspondence, viewable on the intranet.

Prevention of Long Working Hours

We work to prevent long working hours by observing laws and regulations related to work hours and overtime, by establishing a long working hours prevention office, and by monitoring and reminding employees about their work hours.

Establishment of Consultation and Internal Reporting Hotlines

In addition to the consultation hotline where employees can make consultations anonymously with their privacy protected, we also established the Compliance Hotline as a common internal reporting hotline for the entire KADOKAWA Group to appropriately process reports on compliance violations and more. Starting April 2022, we have also introduced an online health and medical consultation service for KADOKAWA employees in which they can consult with physicians about their physical conditions at any time.

Consultation and Internal Reporting Hotline Examples

● Private Consultations with Industrial Physicians and Public Health Nurses
● HELPO, a healthcare app. (operated by HEALTHCARE TECHNOLOGIES Corp.)
● 24-hour Employee Consultation Hotline (External)
● Establishment of a whistleblowing office

External Evaluation

We have been highly rated from outside sources for our initiatives making work more pleasant for employees.  

External Evaluation Examples

  • The Ministry of Health, Labour and Welfare grants “Eruboshi” certifications to the companies with excellent commitment to women’s empowerment. It involves five criteria including (1) recruiting, (2) continued service, (3) workstyles such as work hours, (4) ratio of female managerial-level employees and (5) diversity in career paths, based on the perspective of whether the workplace makes it easy for women to demonstrate their capabilities in. A company’s Eruboshi level is decided in accordance with the number of Eruboshi criteria it satisfies. In September 2017, KADOKAWA reached Level 3, at which the company is deemed to satisfy all of the five criteria.

  • KADOKAWA attained platinum level certification in August 2021, the highest rating in Saitama Prefecture’s Certification System for Companies Implementing Diverse Work Styles. This system certifies companies that are implementing remote working, reduced working hours, and other diverse working styles to support a good work-life balance.